Terms of service

Terms of Service

 

Welcome to Licenzivo! These Terms of Service govern your use of the Licenzivo website (the “Site”) and the purchase of products from our website. By accessing or using the Site, you agree to be bound by these Terms of Service. Please read them carefully.

1. Ownership and Intellectual Property

All content on the Site is the property of cube IT solutions BV (trading as Licenzivo) or is used with authorization. You may not distribute, modify, transmit, re-use, download, upload, redistribute, copy, or use any content from the Site without prior written permission.

2. Communications

We will not share or transmit your personal data to third parties. By using the Site, you consent to us tracking how you navigate through our site to refine its content. If you make a purchase, you will automatically be added to our newsletter service. You can unsubscribe from this service at any time.

3. Purchase and Delivery

When you place an order with us, you will receive an email confirmation containing all the details of your order. Your order represents an offer to purchase a product, which we accept when we deliver the product to you and confirm by email.

Due to the digital nature of our products, we do not provide refunds or exchanges once they have been purchased, except as stated in our Refund Policy.

4. Your Conduct

You must not use the Site in any way that interrupts, damages, or alters the website or access to it. You must not use the website for fraudulent purposes or in connection with illegal activities. Offensive, abusive, indecent, defamatory, or threatening behavior is prohibited.

5. Pricing, Availability, and Payment

Our prices are subject to change as a result of promotional offers. Availability of products is as stated on the website, and delivery estimates are not guaranteed delivery times.

We accept payment via credit card and other supported payment methods for all purchases made on our website, including:

  • Visa
  • Mastercard
  • American Express
  • Google Pay
  • Apple Pay

6. Complaints

If you are not satisfied and wish to complain, please contact us using the provided contact information. We guarantee to reply within 24 hours.

7. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Belgium. You and we agree to submit to the jurisdiction of the courts of Brugge, Belgium.

8. Alteration of Service or Modification of Conditions

We reserve the right to amend or modify our website, policies, and these Terms of Service at any time.

9. Events Beyond Our Control

We will not be liable for any delay or failure to perform our obligations under these Terms of Service if the delay or failure results from a cause beyond our reasonable control.

10. Acknowledgment

By using the service or other services provided by us, you acknowledge that you have read these Terms of Service and agree to comply with them.

11. Contact Information

Company Name: cube IT solutions BV
Store Name: Licenzivo
Address: Pathoekeweg 9B 009, Industriezone Herdersbrug, 8000 Brugge, Belgium
Phone: +32 460 21 96 69
Email: contact@licenzivo.com